Property Description
Any new information or fun facts to add?
Maybe refresh the vocabulary
Any details that are no longer relevant?
Could you perhaps use some of the key words that are SEO relevant?
Facilities Offered
Did you put in a new spa or upgrade the heating in your rooms?
Perhaps collaborated with a community business to offer extra services to your guests?
Be sure to tick of all the general facilities you offer as well as all the in-room facilities
It might be obvious to you...not so, to everyone else. If you have it, make sure they know about it.
Room Types
Do the descriptions adequately describe the differences between your room types?
Do you have too many room types? Could you consolidate some of them?
Is the best feature about your room, obvious to your guests?
Does the hero image show the best aspect of your room?
Have you listed all your room types consistently across all your OTAs & website?
Child Policy
Have you got one?
Define child age and infant age. Define the age that requires an extra bed.
Can guest book children and extra beds on your listing?
Be clear about activities and areas that are 'adult only'
Cancellation Policy
Are you able to offer more flexibility? Consider having more than 1 cancellation policy
State clearly if you offer refunds or give credits
Its a good idea to find out how many cancellations you process and what the lead time for them is
What's Nearby
List restaurants, activities, scenic spots, places of interest, business districts, entertainment etc.
These are the features that give guests a reason to stay with you
Seclusion, stunning views, historical interests are also features guests are looking for
The more information about the area round you, creates a reference & expectation of the experience for guests
Photos & Images
Have you got any new ones to upload?
Images of breakfast, public areas & pretty spots at your property convey a well-rounded stay experience
Remove blurry and small images
Remove duplicate images
Be creative & ask for help if you need it
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We work with businesses based on their requirements. We train teams and design reporting that suits their specific needs.